Responsible Gaming
Gambling is a form of entertainment, not a way to make money or solve a financial problem. This page describes the control tools available to every Clubhouse Casino player, the signs of risky play, and where to find free support in Australia.
Age Limit
Access to Clubhouse Casino is restricted to people aged 18 and over. Age is confirmed during account verification through an official identity document. Accounts opened with a false age declaration are closed and any winnings are voided.
Self-Control Tools
Four control tools are available in account settings and can be switched on at any time.
| Tool | What It Does | When It Applies |
| Deposit limit | Maximum deposit amount per day, week or month | Immediately when lowered, delayed when raised |
| Loss limit | Maximum net loss within a chosen period | Immediately when lowered |
| Session time limit | Automatic log-out after a set duration | From your next login |
| Self-exclusion | Locks access for a chosen period or permanently | Immediately and irreversibly until it expires |
Lowering a limit takes effect immediately; raising one is delayed, so the decision isn't made under the pressure of an active session.
Self-Exclusion
Self-exclusion at Clubhouse Casino is available for 24 hours, 7 days, one month, six months or permanently. While it's active, logging in is impossible, no promotional messages are sent, and any remaining balance is paid out through the usual withdrawal process. An active self-exclusion cannot be lifted early — that's a deliberate feature of the tool, not an oversight.
Signs of Problem Gambling
Certain behaviours act as warning signs: playing for longer than planned, depositing money set aside for bills, chasing losses with bigger bets, hiding the activity from people close to you, borrowing money to keep playing, and irritability when gambling isn't available. Recognising any one of these doesn't automatically mean dependency, but it is a reason to pause and reassess.
Practical Control Tips
Set an entertainment budget before each session and don't exceed it regardless of outcome. Treat the amount as the cost of entertainment, not an investment. Avoid playing under the influence of alcohol or during high stress, take regular breaks, and keep a balance with other activities. Never treat a loss as a debt that needs to be recovered.
Where to Get Help in Australia
Gambling Help Online provides a free, confidential counselling and web-chat service, 24 hours a day, 7 days a week, at gamblinghelponline.org.au or on 1800 858 858. The service is aimed at players and at family members affected by someone else's gambling.
BetStop, the National Self-Exclusion Register, lets you block yourself from licensed Australian wagering services for a set period at betstop.gov.au. Because Clubhouse Casino operates from offshore rather than under an Australian licence, BetStop does not extend to this platform — the account-level tools above are the ones that apply here. For technical blocking of gambling sites on your own device, apps such as BetBlocker and Gamban are available free of charge.
Protecting Minors
If minors have access to your device, install parental-control software and don't save login details in the browser. Protecting the device with a screen lock is the simplest and most effective first step.